Terms of service

TERMS OF SERVICE

Last updated: October 2, 2026

OVERVIEW

This website, jaymjewelry.com, is operated by JM Jewellery. Throughout these Terms of Service, “we,” “us,” and “our” refer to JM Jewellery.

These Terms govern your access to and use of our website, including purchases and any information, tools, or services available through it. By visiting our website or purchasing from us, you agree to these Terms and the policies referenced within them. If you do not agree, you should not use our website or services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to offer our products and services.

SECTION 1 — ELIGIBILITY AND ACCEPTABLE USE

By using this website, you confirm that you are at least the age of majority in your province, state, or place of residence, or that you are the age of majority and have authorized your minor dependents to use the website under your supervision.

You must not use our website, products, or services for an unlawful purpose or in a way that violates applicable laws or another person’s rights.

You must not introduce viruses, malicious code, or other material that could compromise the security or operation of our website. Violations of these Terms may result in suspension or termination of your access.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service, subject to applicable law.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of our website or services without our prior written permission.

Information transmitted through the internet may pass through different networks and undergo technical changes necessary for transmission. Please do not send payment card details or other sensitive information through ordinary email.

Section titles are provided for convenience and do not affect the interpretation of these Terms.

SECTION 3 — WEBSITE INFORMATION

We make reasonable efforts to keep website information accurate and current. However, information may occasionally contain errors, omissions, or outdated details.

We may correct or update website content at any time. Historical information, if provided, is for reference only.

Nothing in this section limits any obligation we have under applicable consumer protection laws.

SECTION 4 — PRICES AND CHANGES TO SERVICES

Prices and product availability may change without notice. Changes do not automatically alter the terms of an order we have already accepted.

We may modify, suspend, or discontinue website features or services at any time, subject to applicable law and our obligations for existing orders.

SECTION 5 — PRODUCTS AND PRODUCT DESCRIPTIONS

Some products may be available exclusively online or in limited quantities. Returns and exchanges are governed by our Refund Policy, subject to applicable law.

We make reasonable efforts to display product photographs, colours, and descriptions accurately. Colours and appearance may vary depending on your device and display settings. Please refer to each product’s description for its stated materials, dimensions, and other specifications.

We may limit quantities, restrict sales to certain regions, or discontinue products. Any such restriction remains subject to applicable law.

SECTION 6 — ORDERS, BILLING, AND ACCOUNT INFORMATION

Placing an order constitutes an offer to purchase the products selected. We may decline or cancel an order, including where a product is unavailable, an apparent pricing error has occurred, or we reasonably suspect fraud or unauthorized activity.

If we change or cancel an order, we will attempt to contact you using the information provided at checkout. If payment has been collected for an order we cancel, we will arrange a refund.

We may limit quantities purchased per customer, household, or order, including orders using the same account, payment method, or billing or shipping address.

You agree to provide accurate and complete contact, billing, and shipping information and to keep your account information current. You are responsible for protecting your account credentials.

SECTION 7 — THIRD-PARTY TOOLS

Our website may provide access to tools or services operated by third parties.

We do not control these tools and, to the extent permitted by law, provide access to them “as is” and “as available,” without additional warranties or endorsement.

Your use of a third-party tool may be subject to that provider’s terms and policies. Review those terms before using the tool.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites. These links do not necessarily indicate that we endorse those websites, their content, or their products.

We are not responsible for the operation, accuracy, or privacy practices of third-party websites. Review their terms and policies before providing information or making a purchase.

Questions or complaints about a third party’s products or services should be directed to that third party.

SECTION 9 — REVIEWS, FEEDBACK, AND SUBMISSIONS

If you send us reviews, suggestions, ideas, or other submissions, you grant us permission to use, reproduce, edit, publish, and display them in connection with our business, subject to applicable law and our Privacy Policy.

Unless we agree otherwise, we are not required to compensate you for submissions, keep them confidential, or respond to them.

You are responsible for ensuring that your submissions are accurate, lawful, and do not infringe another person’s intellectual property, privacy, or other rights. You must not submit malicious code, impersonate someone else, or provide misleading information.

We may remove content that we reasonably consider unlawful, abusive, discriminatory, threatening, obscene, or otherwise inconsistent with these Terms.

SECTION 10 — PERSONAL INFORMATION

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

SECTION 11 — ERRORS AND OMISSIONS

Occasionally, our website may contain errors relating to descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct these errors and update information. Where an error affects an order, we may contact you to clarify the details or cancel the order and refund any payment collected, subject to applicable law.

SECTION 12 — PROHIBITED ACTIVITIES

You must not use our website or its content to engage in unlawful activity, infringe another person’s rights, harass or discriminate against others, provide fraudulent information, distribute malicious software, collect personal information without authorization, or interfere with website security.

You must not use the website for spam, phishing, impersonation, or other deceptive practices.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

SECTION 13 — WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

To the extent permitted by applicable law, our website and services are provided “as is” and “as available,” without warranties beyond those expressly stated by us or required by law.

To the fullest extent permitted by law, JM Jewellery and its directors, officers, employees, agents, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of our website or services, including lost profits, lost revenue, or lost data.

Nothing in these Terms excludes or limits a warranty, right, remedy, or liability that cannot lawfully be excluded or limited, including applicable consumer protection rights.

SECTION 14 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless JM Jewellery and its directors, officers, employees, agents, and service providers from third-party claims and reasonable associated costs arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary. The remaining provisions will continue to apply.

SECTION 16 — TERMINATION

These Terms apply while you use our website or services.

You may stop using our website at any time. We may suspend or terminate your access if we reasonably believe you have violated these Terms, subject to applicable law.

Termination does not affect obligations or liabilities that arose before termination, including amounts lawfully owed for purchases.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with the policies referenced within them, form the agreement governing your use of our website and services and supersede prior communications concerning the same subject matter.

Our failure to enforce a provision does not constitute a waiver of our right to enforce it later.

SECTION 18 — GOVERNING LAW

These Terms and any separate agreements under which we provide services are governed by the applicable laws of Canada.

Nothing in these Terms removes any mandatory protections available to you under applicable consumer protection laws.

SECTION 19 — CHANGES TO THESE TERMS

We may update these Terms to reflect changes to our business, website, or legal obligations.

The current version will be posted on this page with an updated date. Where required by law, we will provide additional notice of material changes.

Your continued use of the website after changes take effect constitutes acceptance of the revised Terms, to the extent permitted by law. Changes will not retrospectively remove rights relating to purchases already made.

SECTION 20 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

JM Jewellery
Website: jaymjewelry.com
Email: info@jaymjewelry.com